Naiwang Electric Pulse Cervical Spine Massager(pink)
electric pulse cervical spine massager(Pink)The product is shipped based on the color or size of the main image of the product page. upgraded LCD display wireless remote control electric pulse cervical spine massager, shoulder and neck protector, four-head wireless remote control rechargeable cervical spine instrument(Pink)note:1. Please select the 5V/2A adapter to charge the massager, and use it after 2-3 hours of charging for the first time (the remaining battery can only be turned on normally, and the normal massage effect cannot be achieved. Please keep the switch on the cervical spine massager turned off when charging. ); When charging, the prompt is a red flashing light prompt, and when it is fully charged, it is a red constant light prompt;2. Check whether there is a plastic card in the battery of the remote control, if there is a plastic card, you need to pull it out to start the battery power supply;3. After charging is complete, put it on your neck. It is necessary to ensure that the 4 metal pieces fit tightly with the skin of the cervical spine, and pay attention not to separate hair, necklaces, clothing, etc. (Do not use your hand to turn on the machine, it must be worn on the neck to turn on the machine.);4. Turn the switch on the machine to the on position and then use the remote control. Press the power button to turn on the machine with a beep. The red light is always on. After turning on the machine, the machine is in the 0 position by default. You need to select the massage intensity and press "+" Add "-" to lower the intensity and adjust it to the intensity you think is appropriate. After switching the mode, the intensity is set to 0 by default, and you need to adjust it before it can work.5. The pulse can be used together with hot compress at the same time, and the effect is better. The daily neck protection control frequency is about 2 times/day, and each time is 10-15 minutes. To re-experience, need to boot again.6. The weather is dry, you can wet your neck with a towel before using the product to increase the experience comfort.packing list:1*Massage device1*Instruction manual1*USB charging cableThe normal version is packaged in a plastic bag, and the luxury version is packaged in a box.I wish you a happy use
| Brand | Unbranded |
|---|---|
| Product ID | 238084876-510422708 |
| EAN | 5043738693910 |
Please see the product safety information specific to this product outlined below
The following information is provided by the independent third-party retailer selling this product.
Product Safety Labels
The following information outlines the contact information for the responsible person in the EU. The responsible person is the designated economic operator based in the EU who is responsible for the compliance obligations relating to the relevant product sold into the European Union.
- Not suitable for children under 36 months
- Choking Hazard
- Adult supervision recommended
| QAR0.00 | EXPRESS: | Estimated delivery date Mon 27 April 2026 ─ Wed 06 May 2026 |
Product is shipped from China.
Alternative shipping methods can be selected at checkout.
Products are shipped by the individual Fruugo retailers, who are located across Europe and the rest of the world. The delivery times and shipping prices vary depending on the retailer's location, the destination country and the selected delivery method.
Fruugo offers two delivery options: Standard Delivery or Express Delivery. All retailers offer a standard delivery service, and some retailers also offer an express delivery service.
- Standard Delivery – Domestic Standard delivery takes approximately 2-5 business days from dispatch, while an International Standard delivery takes 5-14 business days from dispatch. Normally track and trace and proof of delivery are not available on a standard service.
- Express Delivery – Domestic Express delivery takes approximately 1-2 business days from dispatch, while an International Express delivery takes 3-7 business days from dispatch. Usually track and trace and/or proof of delivery are available on an express service.
Although Fruugo retailers endeavour to deliver within these timescales, please note that the above timescales are estimated and not guaranteed.
The delivery timescales do not include any customs clearing times beyond Fruugo's control.
Please allow additional shipping time for deliveries to exceptional locations that are hard to reach, and also during busy periods such as Christmas.
All carriers deliver during normal business working hours and may require a signature on receipt, so please ensure your order is delivered to an address where someone will be available to accept it.
We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.
Certain products purchased at Fruugo cannot be returned. They fall in the following categories:
- goods which are clearly personalised or made to your specifications
- goods which are liable to deteriorate rapidly, eg fresh fruit, fresh flowers
- sealed goods which are not suitable for return due to health protection or hygiene reasons, if opened, eg make up, underwear, pierced jewellery
- sealed audio or video recordings or computer software, if opened
- newspapers, periodicals and magazines
Please take reasonable care of the goods whilst in your care. Any goods returned must be in a resaleable condition. They must be unworn/unused with original tags attached and in original packaging. It is your responsibility to ensure that the goods are appropriately packaged to ensure they are not damaged in return transit.
Notifying us of a return
If you wish to return an order, or some of the products included in an order, please notify Fruugo customer care within 14 days of receiving the goods, including the following information:
- your name,
- order number,
- the item(s) you wish to return, and
- optionally a reason for your return: unsatisfied with item, item didn't match description, damaged item, wrong item, or some other reason.
Our customer care will send you specific instructions on how to ship the return package(s) to the retailer(s). Please do not ship the return package before you receive the instructions.
Shipping products back to retailers
Goods must be returned without undue delay and in any event not later than 14 days after notifying us of your cancellation.
If you are returning products to several retailers, you should distribute the products accordingly and send the products to those retailers who shipped them to you initially.
We strongly recommend that you use registered mail (and insure any high-value packages), since neither Fruugo nor the retailer take responsibility for shipments that are lost or damaged during return transportation.
Please ensure you retain a proof of postage receipt so in the unlikely event your parcel goes missing, you will have proof you sent it.
Refunds
You will be refunded within 14 days of the retailer receiving back the goods. We will notify you by e-mail once the products reach the retailer and are accepted for return. Where a retailer has offered to collect the goods, you will be refunded within 14 days of cancelling your contract.
Unless a product or products you wish to return arrived to you damaged or faulty, you are responsible for the return transportation costs.
Providing you are returning all the products from a specific retailer, we will refund the standard shipping costs you paid for the original delivery. If you chose to pay for a non-standard delivery, we will only refund the cost of our least expensive, standard delivery.
Damaged or faulty goods
If you receive a damaged, broken, or defective product, please notify Fruugo customer care as soon as possible. Include at least the following information:
- your name,
- order number,
- name of the damaged product(s), and
- state the nature of the damage with attached photograph
We will generally instruct you to ship the damaged product back to the retailer. As soon as it reaches the retailer, they will send you a replacement product. If the replacement can't be made, or if you wish to cancel the order, you will be refunded in full. You will also be reimbursed for reasonable returns postage costs for damaged or faulty goods once we have received your postage receipt.
If the outer packaging of your order is clearly damaged on arrival, and you are suspecting that the products are damaged as well, you can either reject the delivery or accept the goods and sign for them as damaged. In both instances, please notify Fruugo customer care as soon as possible.
Refusing delivery
If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) you will be responsible for the postage charges. Any fees and charges incurred by the retailer due to a package being refused will be deducted from your merchandise refund.